Our team is personally committed to providing you the very best service in addressing your technology related issues. We will promptly act on your request - to help us resolve it expeditiously, please complete all the fileds in the ticket you submit.
To inform us of an issue, simply click on the '+New Ticket' link in the top Right corner of this screen. Complete all the fields and click on 'Submit Ticket' at the bottom right corner of the Ticket Form. You will receive an acknowledgement via email that we have received your request.You can check the status of a ticket at any time, by cliclking on the 'My Tickets' link in the top left corner of this screen. If you are unhappy with our service for any reason, we ask that you contact one of us either by email or phone right away - we are committed to learning from mistakes and to continually improve.
Thank you for the opportunity to serve you.
Richard Pena - Director of Information Technology - Operations and Engineering
Fernando Marino - Director of Information Technology - Business and Education Solutions
Ovidio Tamez - Supervisor of Service Desk